I999 believes gaming should be a source of enjoyment, not stress. By playing responsibly, you can set your own limits, spend quality time with family, and keep gaming a healthy part of your life.
I999 has built these tools to help you maintain a mindful and healthy gaming lifestyle.
Responsible gaming means treating gaming as a form of entertainment — not a source of income or an escape from problems. At i999, we believe every player deserves an enjoyable and safe gaming experience. The core of responsible gaming is simple: know your budget, respect your time limits, and take a break when gaming starts to feel like a burden.
I999's responsible gaming policy has been designed with Bangladeshi players in mind. No one is alone here — our support team, gaming tools, and professional organisations are always by your side.
The difference between responsible gaming and problem gambling comes down to control. Playing beyond your means, chasing losses, or being dishonest about your gaming are all warning signs. i999 wants all its players to stay informed and seek help when needed.
Knowing yourself is the first step toward responsible gaming. i999 wants every player to recognize when they need help. If most of the signs below apply to you, it may be time to seek professional support.
| Signs | Details | Level |
|---|---|---|
| Over Budget | Spending beyond your set budget or placing bets with borrowed money. | Caution |
| Chasing Losses | Placing bigger bets to recover lost money. | Severe |
| Dishonesty | Hiding the truth about your gaming from family or friends. | Severe |
| Impact on Work or Studies | Losing focus at work or in your studies because of gaming. | Caution |
| Relationship Strain | Repeated arguments with family or friends over gaming. | Caution |
| Unable to Stop | Repeatedly returning to gaming despite trying to quit. | Severe |
| Financial Problems | Falling into debt or financial hardship due to gaming. | Severe |
| Emotional Distress | Feeling restless, irritable, or anxious when unable to play. | Basic |
As part of responsible gaming at i999, we offer a simple self-assessment. Answer the questions below honestly — if you answer "Yes" to 3 or more, consider reaching out for help.
If 3 or more answers are "Yes", use i999's self-exclusion tool or seek professional support.
Log in to i999, go to "My Account", and select the "Responsible Gaming" tab. From there you can set up all the tools directly. The steps are detailed below:
Account Settings → Responsible Gaming → Deposit Limit. Enter a daily, weekly, or monthly amount. Reducing your limit takes effect immediately; increasing it requires a 72-hour waiting period.
Account Settings → Session Limit. Set the maximum time you want to spend playing each day. When the time is up, the system will alert you and close the session.
Account Settings → Self-Exclusion. Choose from 6 months, 1 year, 3 years, or 5 years. Once activated, the exclusion cannot be cancelled before the period ends. i999 fully respects this decision.
Account Settings → Loss Limit. Set a maximum loss amount on a daily or weekly basis. Once the limit is reached, i999 will automatically stop you from placing further bets.
I999 is strictly for users aged 18 and above. We use rigorous age verification measures to prevent minors from accessing the platform. Age is confirmed at registration using a national ID card or passport.
If anyone under 18 lives in your home and you use i999, please take the following steps:
I999 believes problem gaming is a health issue, not a personal weakness. Seeking help is a sign of courage. If you or someone in your family is struggling with gaming, the following support is available:
Support is available 24/7. You can discuss any responsible gaming concerns freely, and full confidentiality is guaranteed.
For responsible gaming inquiries, reach us at [email protected]. Self-exclusion and limit requests are processed within 24 hours.
In Bangladesh, the National Institute of Mental Health (NIMH) and local mental health specialists can provide support for gaming addiction.
If a family member is struggling with a gaming problem, the whole family can seek guidance from a professional counsellor together. Family support is one of the strongest forces in recovery.
As part of responsible gaming at i999, we encourage all players to follow these tips. Keeping to them ensures gaming stays fun every time.
Join i999 and enjoy the benefits of responsible gaming. Your safety and well-being always come first on our platform.